Which countries do you ship to?

We ship throughout New Zealand


FREE 1-3 day Express Delivery (NZ POST) on orders over $150 NZD

$8.50 on deliveries below $ 150 NZD


How do I wash my product?

You can wipe any of our barrier textile products with warm soapy water, household detergent (does not contain any bleach) or machine wash. 

When hanging up to dry, if a mattress or pillow pal hang with underside exposed (white part). You are able to tumble dry, for pillow pal do so inside out. Do not leave product in contact with warm drum of tumble dryer


Can I return my product?

At Home of Huggles, we stand by the quality of our product.Your satisfaction is important to us. 

If any goods are faulty we will meet our statutory obligations to provide a remedy. Home of Huggles is not required to provide a refund if you change your mind about a purchase, so please choose carefully.

If you have made a purchase from our website and need to return the product, we will exchange the item for a Home of Huggles giftcard if exchanged within 14 days of the purchase. The goods must be in an unused and new condition. 

Due to hygiene regulations we are unable to return Pillow pals, mattress protectors and any facemasks.

Still have questions?

you can contact us through our contact page, or email us directly at We will be happy to assist you.